Responsible to address the technology challenges that impact multi-location, internal teams. Identifies solutions that enhance business practices. Analyzes needs, designs, writes, tests and implements new programs and applications. Maintains and revises existing systems and provides technical assistance to end-users and others within the IT department. Applies judgment in devising program logic and selecting and adapting standard programming procedures; obtains advice when precedents are unclear or unavailable.
Designs and documents systems based on analysis results and consultation with other departments and IT staff.
Develops databases, programs and procedures necessary to implement and/or improve systems. Tests new systems fully to determine its operational reliability.
Documents system for end-users as well as internal IT staff.
Assists end-users in implementing and supporting current and new systems; including system installation, training and troubleshooting.
Provides technical advice and support to users. This includes creating ad-hoc reports, data analysis and correction, training, problem solving and a rotating help desk.
Provide emergency on-call support per a team rotation schedule.
All other tasks and responsibilities as assigned by immediate manager.
Associate’s Degree in computer science plus a minimum of 3-5 years’ related experience is required; or equivalent combination of education and experience. Incumbent must have the ability to effectively multi-task, possess strong organizational and time-management skills, and have excellent written and verbal communication skills. Ideal candidates are self-motivated, driven, and have a strong sense of urgency.
Candidates must be proficient with coding, testing, and implementing programs in a Windows environment. Must possess knowledge of programming languages and reporting packages. Sound project planning and management, systems analysis, problem-solving, and business relationships skills are essential.
Required proficiencies include Microsoft Active Directory, Microsoft SQL server, CSS, ASP.Net MVC, jQuery, C# and HTML Programming.
Experience with Crystal Reports, VB.net, ASP.Net Web Forms, SSIS Packages and Service Workers a plus.