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BI Analyst

Location : Schaumburg, IL
Job Type : Direct
Hours : Full Time
Required Years of Experience : 3-5+
Required Education : Bachelors Degree Preferred
Travel : No
Relocation : No

Job Description :

The Business Intelligence Analyst is responsible for working with the company's systems, staff and customers to prepare analyses which will inform decision making. Specific responsibilities include, but are not limited to: 

  • Extract data from the company product, Salesforce, Intaact and other company systems

  • Cleanse data to make sure that the data is accurate and reliable

  • Develop reports and dashboards that are easily by management, colleagues and customers

  • Support Industry Advisors with analytics to be used for case studies and white paper

  • Support CSMs, Account Managers and others by providing consumable business intelligence to allow them to better serve their customers

  • Analyze and Research the data in order to provide actionable intelligence to the product team , customer support team and others within the organization

  • Conduct Cohort Analysis of the company Customer Base

  • Conduct market reseach on the homecare and hospice industry

  • Complete additional responsibilities as assigned

Required Qualifications :


  • 3-5 years' experience in an analytic role

  • Bachelor’s Degree in mathematics, data science, IS preferred

  • Expert-level SQL skills, with the ability to create and optimize queries

  • Familiarity with Big Data technologies such as Hadoop 

  • Proficiency in MS Excel, including creation of macros

  • Proficiency in other products within the MS Office suite

  • Experience with Business Intelligence applications such as Tableau, PowerBI or others.

  • Able to understand a relational data model and aggregate data from multiple tables for presentation

  • Able to develop requirements for tools needed and changes to the database to facilitate analytics 

  • Able to manage multiple projects and prioritize appropriately

  • Experience with healthcare data is a plus

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