Business Analyst/QA Analyst
IT Business/QA Analyst
Business analyst to be responsible for requirements gathering and process mapping for IT projects. The position will require business process analysis and mapping, as well as a solid understanding of the technical aspects of software development and IT QA processes. This position will work with local IT team as well as the IT team to develop specifications, participate in the design system integrations, and make recommendations on the use of new and emerging technologies.
Collaborate with departments to identify, document and communicate business needs and provide IT solutions.
Plan, elicit, capture, analyze and validate business, functional and technical requirements.
Facilitate requirements elicitation sessions and walkthroughs with business and IT resources.
Perform current state analysis of existing business systems, applications and functions.
Produce timely and high quality requirements-related work products, including requirement specifications, process flows, mock-ups and wireframes.
Assist in the development of test cases and test plans.
Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.
Understand the relationships, dependencies and impact of neighboring business functions.
Understand core systems, applications and technical platforms.
Document, analyze and assess current business processes and underlying systems / applications.
Evolve into a subject-matter expert who can easily liaise between IT and other departments.
Collaborate with other departments and IT to develop business cases associated with new project requests.
Coordinate tactical-related business requests for IT development enhancements
Support both the IT teams in support activities as well as projects.
Bachelor's degree in computer science or related technical discipline.
3+ years experience as a business analyst.
6+ years of overall IT experience with significant experience in software development.
Experience with both traditional Waterfall SDLC and Agile / Lean methodologies.
Experience in IT quality assurance both test planning and test case design.
A solid understanding of business process mapping application development processes.
Strong communication and writing skills.
Ability to communicate directly with peers, managers, and clients while leading development to a completed and successful solution.
Strong organization skills to manage multiple timelines and complete tasks quickly within the constraints of timelines and budgets.
Ability to grow professionally in a highly flexible and fast-moving environment.
Awareness and pride in 100% client satisfaction.