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Digital Commercial Engineer

Location : United States
Job Type : Direct
Hours : Full Time
Required Years of Experience : 5+
Required Education : Bachelor's
Travel : No
Relocation : No

Job Description :

Key Accountabilities


·       Solve customer problems and help create solutions specifications


·       Partner with Sales to develop digital account plans for strategic customers


·       Review customer specifications and determine Company’s ability to meet the requirements


·       Share digital solutions with customers and other Company product management, engineering, operations and commercial sales teams


·       Learn new digital applications on new and existing install base products that the company brings to market


·       Recommend new solutions and leverage the company installed base to support customer needs


·       Bring VOC to Company product management so new digital solutions can be created


·       Mentor applications engineers and work collaboratively to form effective teams


·       Participate in market research, promotion, advertising activities, trade shows, employee training, and product modification or development.


·       Work with outside vendors to select appropriate accessories when required for install


·       Member of team that develops and implements a Strategic Account Management Plan (SAMP) for new and target accounts. 


 


 


 


Required Qualifications :

Job Requirements


·       Bachelor’s Degree (Electronics, Computer Engineering, Electrical Engineering or Mechanical Engineering Technology from an accredited university preferred)


·       Strong communication skills to interact verbally and in writing with a variety of internal and external customers


·       5-10 years of experience in industrial automation products such as PLC or DCS and industrial networking required with experience in power transmission industry preferred.


·       5-10 years of experience with network protocols like Ethernet/IP, Profinet, and Modbus/TCP


·       Working knowledge of instrumenting equipment with sensors for data monitoring to HMI and cloud-based systems


·       Working knowledge of network devices like routers, switches, etc. that are used in a networking environment, within a factory facility preferred


·       Working knowledge of wireless devices and how to integrate them into an industrial network preferred


·       Ability to read and interpret design prints as well as customer specifications


·       Strong “hands on” problem solving skills


·       Computer proficiency in MS Office, as well as CAD or design software experience preferred


·       Up to 50% domestic and international travel may be required


·       Preferred candidates will have previous engineering experience working in heavy equipment industries


 


 Capabilities and Success Factors


·       Customer Focus - Specifying right solutions for customers – solving customer problems, relationship building.


·       Collaborates -  Builds partnerships and works collaboratively with others to meet shared objectives


·       Tech Savvy - Demonstrated bias towards bringing new technologies and solutions to an existing product portfolio


·       Communicates Effectively - Communicates thoughts, ideas, information and messages in a logical, organized and coherent manner; ideas are well developed with supporting information and examples


·       Manages Complexity - Provides impact analysis and alternatives so management can understand the implications and decide on alternatives (e.g. risk, change, scope and approach)


·       Decision Quality - Considers several explanations and multiple solutions then forming logical conclusions


·       Strategic Mindset - Considers long term as well as immediate short-term outcomes and actions


·       Financial Acumen - Recognizes the impact of cost and quality on competitiveness, customer satisfaction and profitability


·       Optimizes Work Processes - Focuses on continuous improvement of processes


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