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PC Technician

Location : Chicago, IL
Job Type : Temp/Contract
Hours : Full Time
Required Years of Experience : 2+ years
Required Education : AAS or Equivalent
Travel : No
Relocation : No

Job Description :

Title: Technical Support Specialist


 


Our Client is currently seeking an enthusiastic, self-motivated professional to help our IS administration team. As a member of this team, your primary responsibility will be working closely with team members providing technical support for all facets of daily operations.


 


Essential Job Duties (in order of priority)


·       PC Imaging utilizing Windows Deployment Server


·       Supporting Windows and Apple desktop environments, notebooks, other mobile devices, printers, including equipment setup, configuration, and ongoing technical support;


·       Administer, support and utilize internal issue tracking system(s)


·       Support telephone, video conference, and A/V needs for agency


·       Providing software updates and upgrades to workstations and other equipment, such as anti-virus, Microsoft Office, and other workstation software


·       Participate in rotating critical support duties, as well as support company events, outside of normal business hours


·       Knowledge of Cloud products such as O365 and Adobe


 


 


Required Qualifications :

 


Education


·       Associate or Bachelor’s Degree in relevant field or equivalent experience.


 


Experience


·       2+ years of technical support experience in Windows, Apple and mobile environments


 


Knowledge, Skills & Abilities


·       Demonstrated analytical, problem-solving, and interpersonal skills


·       Ability to work independently and in a team atmosphere


·       Strong verbal and written communication skills


 


Job Requirements:


·       Ability to lift at least 50 pounds


·       Valid driver’s license


·       Reliable transportation


 


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