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Project Manager PMO (Epic)

Location : Milwaukee, WI
Job Type : Temp/Contract
Hours : Full Time
Required Years of Experience : 3+ years
Required Education : Bachelor's Degree Required
Travel : No
Relocation : No

Job Description :

**All candidates must submit a letter of reference or a recent performance report to be considered. 

**All candidates must complete the Prequalification Form for this position.  

Project Manager - PMO - Job Description:

Short Description:  

  • PM experienced in implementing Epic Service Area consolidation effort 

  • Experience in implementing Epic Prelude/ADT, Scheduling, Billing, Charge router & HIM modules in a community connect environment. 

  • Experience in SBO implementation is a plus.

MUST HAVE Position Requirements (Please indicate MEET, EXCEED, OR NOT AT ALL):

  • 3-6 years of project management experience or significant portion of project management assigned responsibilities within those 3-6 years required.  

  • Experience in implementing Professional Billing preferably in multiple health care facilities 

  • Good communication, leadership and stakeholder management skills

HIGHLY DESIRED Position Requirements (Please indicate MEET, EXCEED, OR NOT AT ALL):

  • Direct experience in project management (or related responsibilities) within health care field is preferred. 

  • Direct experience in project management (or related responsibilities) within IT is preferred. 

  • Project Management Professional (PMI/ PMP) is preferred.

  • Certified in Professional Billing (Nice to have) 


Required Qualifications :


Long Description:

  • Under the general supervision of the PMO Manager, the Project Manager is responsible for all aspects of successful completion of project goals and objectives. 

  • This includes project initiation, planning, execution and acceptance. 

  • The Project Manager utilizes generally accepted project management practices and methodologies (as determined by the PMO) to accomplish the project goals and objectives. 

  • The Project Manager directs the activities of project personnel and oversees other personnel, including vendors and consultants, toward successful completion of projects. 

  • The Project Manager ensures adherence to quality standards and assures project deliverables are met as defined by the Approval Gates in the Project Management Life Cycle. 

  • Other duties as assigned. Note: Current "Work Environment" items can be found in the most recent archived Word job description document. 

  • Other duties as assigned.

Job Standards:

  • PMO Development - Project Lifecycle Management: Provides input into the design of new or modified project management life cycle methodology deliverables to be used as a department standard. This includes addressing templates in the portfolio tool for full life cycle implementation and project processes.

  • PMO Development - Portfolio Management: Provides input into portfolio management processes, including project intake, prioritization, scheduling and reporting processes.

  • PMO Development - Education/Consulting: Participates in delivering project management related education and consulting services to departments that may not have a specific PMO led project underway.

  • Project Lifecycle Management: Apply and enforce the Project Management Office standards of practice, processes and deliverables to assigned projects. 

  • Project Lifecycle Management: Provides input into the design and implementation of project management/infrastructure processes where modifications are beneficial to support project outcomes. These may include items such as deliverable templates, invoice processing, time approval, or sub-team reporting where such infrastructure is not existent or not meeting the needs of the project.

  • Project Lifecycle Management: Executes the tasks as defined in the project plan in order to achieve the project goals. Measures project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders. 

  • Project Lifecycle Management: Formalizes final acceptance for the project from the sponsor/customer by ensuring that the delivered product(s) and services comply with the agreed deliverables list, agreed scope, and any organizational procedures in order to close contractual obligations. 

  • Scope Management: Assists project requestors with defining project attributes to address business requirements while adhering to the established governance and project management process. Develops the project charter through review with key stakeholders in order to confirm project scope, risks, issues, assumptions, and constraints. Obtains project charter approval from the sponsor and customer (if required) in order to formalize authority, gain commitment, and project acceptance. Records detailed customer requirements, constraints, and assumptions with stakeholders then establish the project deliverables.

  • Scope Management: Defines the scope of the project based on the business need in order to meet the customer's project expectations. Creates and manages the work breakdown structure with the team using appropriate tools and techniques in order to develop the cost, schedule, resource, quality, and procurement plans. Manages changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance. Uses the change request process appropriately.

  • Schedule Management: Leads team through planning processes designed to culminate in an integrated, comprehensive document(s) that serves as the guide to project execution and control. Ensures a common understanding by setting expectations in accordance with the Project Plan in order to align the stakeholders and team members.

  • Schedule Management: Organizes and sequences project work into activities culminating with an end point that meets the needs of the project sponsor. Assigns resources to activities in a manner that allows resources to successfully complete the activity. Assign task dependencies with relationships to make effective use of critical path techniques.

  • Cost Management: Works with Finance Department to confirm budget prior to project initiation. Establishes processes to review and approve invoices by matching to work packages. Reports actual expenditures and validates expected future cost demands. Reports budget performance on a regular basis.

  • Communication Management: Negotiates the Communication Plan with the Executive and Project Sponsors (as well as key stakeholders) regarding the method and frequency of communication. Information will then be presented using standard templates and protocols as an 'active' means of communication, rather than passive. 

  • Communication Management: Communicates information and ideas verbally and in writing so others will understand. Listens intently to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and allowing others to speak without interrupting them. Plans and performs coordinated communication to maximize project success opportunities. 

  • Communication Management: Escalates issues to Executive sponsors, sponsors and other stakeholders as needed through documented and verbal means. 

  • Communication Management: Confirm knowledge has transferred by holding 'in-person' meetings with Executive Sponsors, sponsors and other key stakeholders consistently throughout the duration of the project. 

  • Team Management: Responsible for formalizing the project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule with the project team to ensure timely completion of project. 

  • Team Management: Develops and maintains constructive and cooperative working relationships with other affected leaders of resources; supplies feedback on team members' performance on projects. 

  • Quality Management: Plans and facilitates execution of effective quality solutions, driven by clear requirements and acceptance criteria that meet technology architecture / design strategies.

  • Risk Management: Identifies risk and response plan prior to finalizing project plan and during project execution.

  • Risk Management: Implements the approved actions and workarounds required to mitigate project risk events in order to minimize the impact of the risks on the project.

  • Procurement Management: Facilitates vendor selection activities then Integrates vendor's project plan into master project plan. Receives regular status information from vendor regarding activities and performance.

  • Character & Ethics: Inspires loyalty and trust, handles oneself ethically following team guiding principles and beliefs. Exhibits character attributes associated with professional staff such as Initiative, Judgment, Creativity, Leadership, Interpersonal skills, Maturity, Adaptability, Teamwork, Professional Growth. 

  • Consulting Skills: Hones and applies interpersonal skills such as persuasion, negotiation, relationships, conflict management, expectation management, tolerance, resilience, positive, customer service and adaptability when working with project stakeholders and Company & Community Health staff. 

  • Project Change Management: Assists the sponsor(s) with validating change requests within the enterprise. Facilitates the documentation of change initiatives on behalf of the sponsor(s).

  • Portfolio Management: Adheres to governance guidelines and delivers projects in accordance with the established project portfolio.


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