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Research Data Analyst

Location : Schaumburg, IL
Job Type : Direct
Hours : Full Time
Required Years of Experience : 2+ years
Required Education : BS or Equivalent
Travel : No
Relocation : No

Job Description :

This role will gather, analyze, and aggregate company performance, market trends, customer information, VOC and competitive intelligence to allow management to make informed business decisions about current and future strategies.


·       Gather quantitative and qualitative data through primary research, secondary research, and analysis of various internal and external sources

·       Synthesize quantitative and qualitative data from multiple sources and report relevant, actionable insights to multiple, cross-functional stakeholders

·       Develop attribution modeling for ROI analysis on marketing channels

·       Analyze marketing activity and campaign performance

·       Analyze Voice of the Customer (VOC) and survey data to identify actionable insights and projects

·       Monitor market trends and economic conditions to keep leadership informed

·       Conduct insight and trend analyses to determine opportunities to improve customer experience and loyalty

·       Build and maintain documented customer segment profiles

·       Build and maintain documented competitor profiles

·       Create standard and/or ad-hoc reports, and additional documents, as required

·       Participate in discussions to design and implement new business information solutions

·       Participate in special projects and other marketing activities as needed



Required Qualifications :

·       Undergraduate degree in Business, Information Systems, Analytics, or related fields

·       Minimum 2 years of relevant experience in business, research, market intelligence, or analytics

·       Proven ability to analyze, interpret, and synthesize complex data into actionable information

·       Proven ability to perform, compile, and manage research

·       Ability to create easy-to-understand reports, charts, and graphs for multiple stakeholders

·       Collaborative business partner; Able to work cross-functionally

·       Self-motivated, flexible, and requires limited direction

·       Systemic thinker with attention for detail

·       Strong communication skills

·       Strong presentation skills, including use of PowerPoint

·       Expert proficiency in Access, Excel, SPSS and SQL

·       Ability to manage multiple priorities simultaneously

·       Ability to tell a story using data and analytics

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