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Network Analyst II

Location : Downtown Loop
Job Type : Direct
Hours : Full Time
Required Years of Experience : 4+ years
Required Education : Bachelor's Degree Preferred
Travel : No
Relocation : No

Job Description :

Network Analyst II


Purpose:  Assure the availability and efficient operation of the company network and its related computer system software and hardware. 

Essential Job Functions and Tasks:


This job description reflects management’s assignment of essential job functions. Nothing herein restricts management’s right to assign or reassign tasks and responsibilities to this job at any time.

  • Technical Support

    • o   Provide support for company's networking and/or communications environments. 

      o   Consult with users to analyze their needs and determine hardware and software functional specifications.

      o   Develop and maintain comprehensive documentation.

      o   Thoroughly detail all tasks and procedures.

      o   Provide technical support for users of the NFA network and support Help Desk operations.

      o   Assist in budget planning. 

      o   Train staff and provide assistance as required.

  • Information Security and Security Compliance

    • o   Adhere to appropriate security practices and procedures.

      o   Monitor and audit for security compliance.

      o   Follow all change management requirements and make recommendations for enhancements.

  • Network Monitoring and Reporting

    • o   Monitor and audit network/system backups. 

      o   Generate and analyze reports depicting network/system performance and usage to ensure operating at peak efficiency.

      o   Review response time and bandwidth utilization statistics utilizing network utilities and tools (e.g. network analyzers, performance monitoring software, statistics and reports).

  • Hardware/Software Installation and Maintenance

    • Install, customize and maintain all core technologies (Microsoft, Cisco, HP) and any related 3rd party hardware/software.

    • Research and implement new software releases, preventative maintenance and problem fixes (e.g. service packs, patches, bios upgrades).

    • Troubleshoot, diagnose and resolve network/system related problems via logs, error messages and dumps.

    • Work with vendors, or independently, to take corrective action.

  • Research, Testing and Disaster Recovery

    • Participate in disaster recovery tests.

    • Practice required backup and recovery procedures.

    • Research and evaluate new hardware/software security settings.

    • Research, evaluate, test and recommend new technology and products.

    • Assure cost-effectiveness by analyzing needs and investigating new product offerings from vendors.

Required Qualifications :


**MUST HAVE - Cisco DNA and Cisco ISE experience 

  • Technical:

    • Minimum of four years of experience installing, upgrading, configuring and maintaining Microsoft SharePoint Server and Microsoft SQL Server

    • Minimum of four years of experience in data/voice networking environments

    • Experience installing, customizing and maintaining HP, Cisco, Microsoft, and/or Linux-based technologies

    • Experience working with key networking elements (e.g. firewalls, VPNs, proxy servers, email systems, telecommunication circuits, voice/data security controls, disaster recovery/business continuity practices, problem resolution tools)

    • Solid working knowledge of the Microsoft Office suite of products

  • Non-Technical:

    • Strong oral and written communication skills

    • Self-motivated and detail oriented

    • Must be analytically adept, creative, and able to multi- task while handling shifting priorities

    • Ability to work independently or as part of a team

    • Must be highly dependable

    • Willing to work off hours if warranted

  • Education/Certification:

    • Industry recognized certification, such as a CCNA or MCSE, or a Bachelor's degree in a related field, such as Information Systems or Computer Science 

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