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Sr. Platform Support Engineer

Location : Kenosha, WI
Job Type : Temp/Contract to Direct
Hours : Full Time
Required Years of Experience : 5-10+
Required Education : Bachelors Degree Required
Travel : No
Relocation : No

Job Description :
Position Responsibilities:

  • Gain solid understanding of the business process, workflows and data.

  • Assist in technical specifications and other deliverable documents.

  • Responsible for implementing appropriate monitoring, alerting, and measurements to ensure the health of our environment.

  • Develop and document disaster recovery plans and participate in testing to ensure environment is recoverable within pre-determined SLAs.

  • Develop a deep understanding of applications and integration and bring issues to resolution.

  • Develop, Implement and maintain CI/CD pipelines following the best practices.

  • Become subject-matter expert (SME) on the software packages you are assigned to support.

  • Monitor application performance and improve response times.

  • Provide on-call support for production applications and mentor junior members of the team.

Required Qualifications :
Minimum Requirements:

  • Bachelor's degree in computer science.

  • 8+ years experience supporting middleware and packaged applications.

  • 4 years of hands-on experience administering Java containers such as WebSphere Application Server, JBoss, Tomcat or Weblogic, MQ with expertise in installation, support, analysis of logs and performance tuning.

  • Experience with Docker and/or Kubernetes container orchestration tools a plus.

  • Experience with tools such as Jenkins, SonarQube, Artifactory, Git, UrbanCode Deploy, Ansible, puppet or Dynatrace a huge plus.

  • Strong understanding of network and security concepts, such as loadbalancing and routing, DHCP, DNS, SSL, TCP, UDP, IP, QoS and ICMP; ability to carry out basic network troubleshooting in a server runtime.

  • Strong analytical, problem-solving, collaborative and communication skills.

  • Forward thinking and flexible to work on any technology.

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